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A Twitter Marketing is a planning of creating, publishing and distributing content for your buyer, audience, and followers through the Twitter platform. The goal of Twitter marketing strategy is to attract new followers and leads, boost conversions, improve brand recognition, and increase sales.

It’s important to establish your brand and business presence on Twitter. First impressions count, and your profile is your chance to make a lasting, positive one. Each element of your profile should accurately reflect your brand’s purpose and values, and persuade a potential customer to follow you.

How to set up a business Twitter account?

Create a Twitter profile for your business

 

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It’s important to establish your brand and business presence on Twitter. First impressions count, and your profile is your chance to make a lasting, positive one. Each element of your profile should accurately reflect your brand’s purpose and values, and persuade a potential customer to follow you.

We’ll break down the four key parts of a Twitter profile, along with tips and suggestions for each field.

Create a Twitter profile for your business
1. Your profile and header photos

Choose a profile photo that visually represents your brand and fits well in a small, circular space — typically your logo. This doesn’t just appear on your profile — it’s the icon associated with every Tweet you post. Recommended dimensions are 400×400 pixels.

Your header photo should be an ever-changing billboard showcasing what’s new. This can be an upcoming launch or campaign, or a new photoshoot that nails your current vibe. Update it each quarter to keep things fresh and interesting. Recommended dimensions are 1500×500 pixels.

Make sure both photos are clear, high-quality, and create visual consistency. Upload photos in JPG, GIF, or PNG formats.

Create a Twitter profile for your business step 1
2. Your display name and account @name

Your account @name is what comes after the “@”. It’s unique to you, appears in your profile URL, and is tied to everything you do on Twitter. It can contain up to 15 characters and should be directly associated with the name of your business.

Your display name appears right above your @name and can be changed at any time. A best practice is to have this be the name of your brand or business. It can contain up to 50 characters.

3. Your bio

Channel your go-to elevator pitch here. In these 160 characters, you’ll be introducing yourself to the world. Tell people what you do, what value you bring, and why they should follow you. 

  • Add a direct link to your website. Include a link to what you want people to see now. It might not be your homepage — consider your “About” page or the landing page of your latest campaign. Use a unique link to track visitors to your site from Twitter.
  • Add your location, even if your presence is purely online. You can add your HQ and/or founding city, or places you ship to. This helps you reach and connect with local followers.
  • If you have a brick-and-mortar store, be sure to include your current hours
Create a Twitter profile for your business step 3
Create a Twitter profile for your business step 4
4. Your pinned Tweet

This is what you want your followers to focus on — your biggest, latest news. It’s ok if you have the same focus for several months in a row (e.g. if you’re raising money over a six-month period, then the same Tweet will do), but you should check in each month and ask yourself if you have a more pressing message to highlight. This can be:

  • Your ongoing sale or promotion. Start promoting and teasing it a few days in advance to stir up buzz.
  • Your latest product launch. Reinforce the excitement and keep the momentum going.
  • cause or charity you’re supporting. Showcase your company’s latest humanitarian efforts and show how you give back to the community. 

To pin a Tweet, simply click the down arrow at the top-right corner of the Tweet and select “Pin to your profile”.

How to grow your following?

Follow and engage
Follow and engage

Help new audiences discover your business by engaging with other accounts.

Twitter Handle
Share your @handle

Help your existing audience find you by sharing your @handle on your website, business cards, email signatures, etc.

 

Twitter Tweets
Tweet consistently  

Give people a reason to follow you by sharing frequently.

Examples of Tweets with media

Examples of Tweets with media

How Use Twitter for your business?

Here are some ideas on how to use Twitter for your business.

  • Use Hashtags.

Hashtags are searchable identifying words or phrases that groups hundreds (or thousands) of tweets together. They’re a great way to increase the visibility of your content beyond your own followers. Many brands latch onto trending topics to contribute to the conversation or sell their products. You can also create your own hashtags to draw attention to your brand or events you are holding.

 

  • Handle problems through direct messages.

Direct messaging has evolved over the years, especially for brands. This is a major platform for troubleshooting your customers’ issues and handling their problems, and the way you interact with them is important. By default, only users you follow can send you DMs. You can set up your Twitter account to receive messages from anyone, though, making it easier for all customers to contact you. Simply go to Privacy Settings and enable “receive direct messages from anyone.”

 

  • Use photos, GIFs and polls.

Using photos and GIFs in your tweets is a great way to connect with followers. Engaging with your followers on Twitter is imperative to keep consumers interested in your brand. One fun way to involve your followers is to create a poll.

 

  • Do live tweets.

Live tweeting is another potential way to get a topic trending on Twitter. Essentially, live tweeting is when a user tweets their reactions to an event as it happens, whether it’s entertainment or breaking news.

 

  • Interact with influencers and customers.

It’s important to interact with the right people on Twitter. It’s always smart to engage with your customers to keep them happy and with potential customers to help them learn about your business.

 

  • Advertise on Twitter.

You have plenty of advertising options.

 

Promoted Tweets: These ads look just like regular tweets, except that they are labeled “promoted” at the bottom, and they appear in the regular Twitter feeds of users who might not be following you yet. Promoted Tweets are a way to increase engagement and expand your reach to a wider group of users beyond your follower base.

Promoted Accounts: Promoted Accounts are designed to help brands become more discoverable and grow their numbers of followers. These ads are displayed in multiple locations on Twitter. Your Promoted Account ads target Twitter users whose interests are relevant to your brand, so you might gain followers who are actively engage with your content.

Promoted Trends: Promoted Trends appear at the top of the trending topics list in the trends box on Twitter.  While Promoted Tweets and Promoted Accounts target specific users, Promoted Trends are visible to all users during their promotion period, including on the Twitter mobile app. Promoted Trend is a good way to get people talking about your business with a specific hashtag.

 


Engaging

Engaging with other Tweets helps build relationships and increase the discoverability of your account.

Ways to engage

 
Like

“Like” to acknowledge or show support for a Tweet.

Retweet or quote Tweet

Retweet to share a Tweet you think your audience might find interesting. Select “Quote Tweet” to add a comment to your Retweet.

Reply

Reply to chime in on a conversation or have  one-to-one conversations with customers.

@Mention

Include someone’s @handle in your Tweet to loop them into a conversation.

Direct message

Privately contact an account by sending a Direct Message (DM). This can be especially useful for providing customer support.

 

Analytics

Measure, learn, repeat!

When you Tweet, you can see results in real time. This allows you to see what’s working so you can optimize future Tweets. 

Key metrics at the Tweet level
  • Impressions: how many people saw your Tweet?
  • Total engagements: how many people took an action after seeing your Tweet?
  • Video views: how many people watched your video?
  • Link clicks: if you included a link in your Tweet, how many people clicked on it?
Key metrics at the account level
  • Impressions, engagements, and link clicks over time: what trends are you seeing? Are there days or weeks that were particularly high or low? If so, why might that be?
  • Engagement rate: what is the overall engagement rate of your account?
 

Twitter Tools

Keeping your account(s) organized needs to be a priority. Two popular third-party tools to help you do that are TweetDeck and Hootsuite.

TweetDeck

Which is owned by Twitter, is free to use and has a sleek user interface with customizable columns where you can organize lists, notifications, and your feed. You can also track hashtags in separate columns, schedule tweets in advance (something you can’t do on the Twitter website or mobile apps) and add multiple Twitter accounts to manage several users at once. TweetDeck is accessible via web browser.

Hootsuite

Which lets you manage other social media accounts besides Twitter, operates similarly to TweetDeck, allowing you to schedule your tweets, manage your replies, respond to messages and tweets, and generally automate your account’s management. It is arguably not as sleek or simple as TweetDeck, though, as it uses tabs for each profile you connect to it. Hootsuite offers a free version, or you can use the pro version for $9.99 per month.
Hootsuite and Twitter itself have mobile apps for use on a smartphone or tablet, and you can add multiple user accounts.

 

Twitter is highly-engaged platform can help with any business goal, whether it be to start a conversation around your product or services.Twitter’s advertising just keeps getting better and better—so now is the perfect time to up your game. SEO-Experts have Twitter Marketing experience which enables you to leverage the immense power of this superb social media platform to benefit your business. Contact the experts to deliver the best.